ICE Global Consulting, Inc.

Payments Lead - Site Payments

Job Description:

  • Reviews and approves payments, budgets, reconciliations, etc., in accordance with work instructions and site contracts.
  • Compiles data from multiple sources to generate payments to sites in accordance with work instructions. 
  • Ensures adherence to country-specific regulations which affect and impact ability to pay.
  • Manages payment responsibilities and workflow to meet contracted timelines and project deliverables.
  • Manages escalations (project team, site and sponsor) regarding payment issues and resolves payment-related findings. Escalates project risks appropriately.
  • Trains new hires and mentors study teams on site payment processes, including setting expectations around site payments’ requirements and deliverables.
  • Process investigator payments on payments platform.
  • Enter budgets and amendments on payments platform.
  • Prepares and delivers Open Payments (fka Sunshine Act or transparency) reportin.g
  • Performs study close out reconciliations.
  • Manage and maintain investigator funds tracker for studies.
  • Working directly with Project Leads – to address queries from sites and sponsors.
  • Assists internal and external teams with regular follow ups with clinical trial sites and study teams.
  • Assists the finance team with invoices and payments, as needed.
  • Maintains files and study-related documentation in the appropriate location.
  • Performs other necessary duties as may be assigned by supervisor to meet customer’s needs.

Requirements include:

  • Bachelor’s degree or equivalent.
  • Minimum two years of experience in life sciences or clinical research industry is preferred.
  • Must have advanced knowledge of Microsoft Excel.
  • Creative problem-solving skills. Must be self-aware and curious.
  • Must be ambitious and able to work collaboratively. A successful candidate will be detail oriented with the ability to communicate with and build relationships.
  • Must be flexible, able to manage short deadlines & multiple priorities.
  • Must be able to demonstrate good judgment in decision-making and the ability to maintain strict confidentiality.
  • Demonstrated ability to follow written and oral instructions.
  • Demonstrated sense of urgency.